Kleinwort Benson & Bliss
21 Nov 2008
Kleinwort Benson, the private bank, has run a drama and communication skills training programme to help its 60 private bankers make the most of networking opportunities and improve their ability to pitch and present its wealth management proposition to potential clients.
Training specialist Steps Drama worked with the bank’s learning and development team to develop the two-day programme which included presentations practise, role plays of one-toone encounters with prospective clients at social/networking events and simulations of formal business pitches. Steps worked in partnership with voice coach Philip Bliss who designed and delivered voice training to help the participants achieve greater impact by making optimum use of their voice and their non-verbal communication.
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